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FAQs, safety guidance and our policies. Can't find an answer? Email hello@we-we.shop.
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Frequently asked
Orders & delivery
Payments & refunds
Vendors & services
Account
Safety
- Only pay through We-We checkout, never send money directly to a vendor.
- Verified vendors carry a gold badge. Be cautious with unverified sellers.
- Meet service providers in safe, public places where possible.
- Report suspicious behaviour immediately via 'Report a problem'.
Policies
